WALK INS

Spot Offer Letter for Tech Mahindra Walk-In Drive For Freshers On Monday to Friday March 2015

Company Name : Tech Mahindra

Designation : Technical support associate

Qualification : Any Graduate
Experience : 0 to 4 Yrs
Location : Hyderabad
Salary : Rs 2.0 - 3.0 Lakh / Yr

Job Description :

Answer calls and assess customer's technical support needs ·
Provide 1st level technical support for basic
operations using documented procedures and available tools ·
Resolve customer issues, or escalate when necessary · Follow-up on issues and inform customer about the status ·
Log issues and all customer contacts into the customer database, translate end-user business needs into working solutions and provide technical resolutions ·
Provide system administration or product support · Support other team members on difficult calls · Participate in process improvement initiatives
Skill Set: · Graduate (including B.E./B.Tech) with 0-4 years experience
Excellent English communication skills · Willing to work in rotational shifts ·
Basic knowledge in technical concepts like ISP, LAN, Operating Systems, TCP/IP ·
Transportation Boundary : Within 35 km radius from Hitec city Selection Process :
Personal Introduction Round, Typing Test, Voice & Accent Round and 2 rounds of personal interview.
Qualification  : Any Graduate (including B.E./B.Tech) & Any post  graduate


DIRECT WALKIN @ SIMPLE SOLUTIONS HRD SERVICES (Banjara Hills office)

Walking date : Monday to Friday
Walking time: 11 AM to 4PM
Contact Name     : FatimaContact Details   : 04065144194, 9394554514

Walking Address:
203 A, MLA Colony,
Beside AdAge Office,lane ,
Near D Srinivas MLA House,
Banjara Hills,  Road no.12